How we pay event insurance claims

Unfortunately no matter how much you plan every detail of your special event, accidents can happen . If disaster does strike or you are the victim of theft, you can count on Markel Specialty to be there to help.

How do you determine the value of my claim?

Each individual claim is different and evaluated as such. The value of your event insurance claim depends on the coverage you purchased and the damages sustained.

How long will it take for my claim to be processed?

Again, each claim is different so there is not a concrete answer. But if we receive all of the necessary documentation (i.e. estimate of damage, photos, receipts, etc.) and have completed our investigation, the claim is paid timely (usually within 7-10 business days).

Is there anything I can do to help speed up the process?

Yes! You can help streamline the claims process by providing the following information when you file your claim:

  • Policy number
  • Date, time, and location of loss or damage
  • Description of loss or damage
  • Photos of the damage or where your special wedding attire or gifts were stolen
  • Receipts for your event and goods/services related to your event
  • Other items will likely be necessary and will be outlined by your Markel claims examiner upon receipt of the claim
Report your event insurance claim immediately.

You can report your event insurance claim by calling our office, or by completing the online event insurance claim form.

Event insurance claims toll free: +1.800.388.0169

*Insurance, coverage, and discounts are subject to availability and qualifications and may not be available in all states. Coverage descriptions listed are intended to be brief and do not replace actual policy language. For questions or a complete definition of coverages and discounts available to you, please call a Markel Specialty insurance specialist at +1.800.388.0169.

Use of the term “member” or “membership” refers to membership in USAA Membership Services and does not convey any legal or ownership rights in USAA. Restrictions apply and are subject to change.

The USAA Insurance Agency (the “Agency”) contracts with insurance companies that are not affiliated with USAA to offer products and services (“third-party insurance products”) on their behalf. Third-party insurance products are not underwritten by USAA or its affiliates. The Agency receives a commission on the sale or renewal of third-party insurance products and may receive other performance-based compensation from them. Product availability may vary in some locations. Applications for insurance are subject to underwriting by the insurance carrier. Any product or coverage descriptions are brief. All coverages are subject to the terms and conditions of your policy. Read your policy for details. USAA Insurance Agency means USAA Insurance Agency, Inc., or USAA of Texas Insurance Agency (collectively the “Agency”). CA Lic #0D78305, TX Lic. #7096. 9800 Fredericksburg Road, San Antonio, TX 78288. 258469–1221

Privacy policy | Cookie statement | © 2023 Markel Group Inc.